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kyocera authorized dealer

30 Years
in business!, serving you!

How can I recycle my cartridges?
 

Local recycling facilities are the best way to dispose of unwanted or old cartridges.  It’s not only better for the environment to keep old cartridges local, we’ve found it’s more convenient for our customers.  Most major office supply retailers will accept old or recycled cartridges, or direct you towards a resource that will accept them.  To find the closest recycling facility in your area, visit Earth911.com.  Just search by material type (ink or toner) and your zipcode.

How should I handle my cartridge?
 

Never touch the electronic print head with any abrasive material. Use care when setting your cartridges down and do not place the print head in contact with any surface besides the designated contact points in the appropriate printer slot.

What is the best way to store my cartridges?
 

Ideally, your cartridges should be stored in an upright position at room temperature. During shipment, cartridges may be placed in various positions and this can cause the ink to settle at the opposite end of the cartridge, which may result in printing issues. For optimal performance, before using your cartridge, place it in the upright position for a few hours to allow the ink to move to the bottom of the cartridge. This will let the ink pass through the sponge, allowing the cartridge to print properly.

What are remanufactured and compatible cartridges and how do they differ from the Original Equipment Manufacturer (OEM’s)?

A remanufactured cartridge is one that has been used by a customer and returned to our company. At that point, we take the cartridge through an in-depth inspection, cleaning, and rebuilding it with new parts before refilling it with new ink and reselling it at a significant savings. Even though the chamber that holds the ink is the same, the product that the customer receives is comprised of 60-80% new material. The toner parts that are removed in the process are recycled. 

A compatible cartridge is one that has been made specifically to fit a certain printer. Although it is not made by the company that makes the printer, it has been made specifically for that printer and we guarantee its compatibility.

The most obvious difference between these products and OEM’s is the price. Aside from the financial disparity, there is also the concept of energy efficiency. Use of remanufactured cartridges greatly reduces oil and plastic consumption.

Why are the remanufactured and compatible cartridges so much cheaper?

Frequently Asked Questions

What is the LaserLux service area?

We provide on-site service to the Rio Grande Valley/South Texas area.

Do you offer maintenance plans for business customers?

We do!  Depending on the needs of your business, we are happy to tailor a maintenance program specific to your printing demands, in order to optimize excellent performance, quality and health of your machines.  Call us today at 956-565-9596!

Are you open to the general public?

Yes!  We provide friendly service to everyone!

Do you sell copiers?

Yes,  we are excited to announce that we are now an Authorized Kyocera Dealer! We are equipped to provide expert advice, service and competitive prices on a wide variety of office machines.  Contact us today for details!

What do you charge for shipping and delivery?

Shipping and delivery is FREE within the Rio Grande Valley.  Standard and expedited shipping rates apply to all other areas.

What forms of payment do you accept?

We accept Visa, Mastercard, American Express, Cash and Checks.